Have you ever switched bank before?

Only seven per cent of the people switched current account in the past two years although most of the people pay too much costs. According to Consumer Fonds customers are afraid of missing direct debit payments, administrative errors or costs when things go wrong while switching. However a lot of banks have let their customers down during the recession, a lot of their customers don’t even think about switching current accounts. This will only change if banks make their costs transparent and switching easy so customers can compare tariffs and choose which account fits the best for them.


Annelore Demaegdt